MEET KATE
FOUNDER & HEAD THERAPIST
Katie founded Highlands Cosmetics in 2013 with a vision to bring advanced beauty treatments and heartfelt care to the Central Highlands. A diploma-qualified beauty therapist, she has grown to become one of the most sought-after specialists across Emerald, Rockhampton, and Moranbah.
Known for her personalised skincare plans and beautiful lip tattoo transformations, Katie loves helping each client feel confident in their own skin. She feels truly honoured to welcome every guest into the clinic and is dedicated to creating a space where results and relaxation go hand in hand.
As Head Therapist, Katie is always guiding and educating her team to ensure clients receive the very best care. Outside the clinic, she’s passionate about health, fitness, and supporting her community through creating local jobs and opportunities.
Signature Services: Cosmetic tattooing (brows & lips), advanced skin treatments, luxury facials & massage, and lash & brow styling.
MEET KAYLAI
SENIOR SKIN SPECIALIST
Kaylia has been an integral part of Highlands Cosmetics for the past five years, working alongside Katie to deliver advanced treatments with care and precision. Currently completing her Diploma in Skin Science, she proudly embraces her title as a “skin nerd” and is passionate about both correcting and preventing skin concerns.
She has a special interest in treating pigmentation and vascular conditions, helping clients achieve healthier, more resilient skin. Known for her dedication, Kaylia is equally proud of her ever-growing collection of knowledge—and her love of laminating training notes (she’ll happily laminate just about anything!).
Her warm, professional approach has made her a favourite among clients who value her expertise and her commitment to achieving their skin goals.
Signature Services: Skin Treatment Plan Consultations, Tattoo Laser Removal, Fractional Skin Needling, Carbon Laser Facial, Deluxe Facial Treatments, IPL Hair Reduction (Ladies & Men), Pigmentation – Radiance Revival, Anti-Ageing – Age Defying, Acne – Clearing & Fortifying, Rosacea – Relief & Restore, Broken Capillaries/Veins Removal, Skin Tags & Milia Removal.
MEET IVY
EMERGING SKIN & BEAUTY THERAPIST
Ivy’s journey with Highlands Cosmetics began at just 14 years old, starting out as our much-loved “Tea and Tidy.” Inspired by watching the therapists in action, she built up the courage to approach Katie about an apprenticeship—and the rest is history.
Beginning as a school-based trainee, Ivy has since graduated and now works full time with the team while studying her Diploma in Beauty. With her gentle nature and eagerness to learn, she is quickly becoming our next “skin queen,” constantly upskilling under the guidance of Katie and Kaylia.
Passionate about helping clients feel their best, Ivy brings both warmth and precision to her treatments and is already a client favourite for her caring approach and attention to detail.
Signature Services: Lash & Brow Styling, Deluxe Facial Treatments, SHR & IPL Hair Reduction.
MEET ELLA Q
SENIOR BROW & LASH SPECIALIST
Ella brings a unique eye for facial design to Highlands Cosmetics, crafting brows that perfectly suit each client’s lifestyle and features. With her background in hairdressing, she has an exceptional understanding of colour theory, which shines through in her detailed and personalised approach.
Thorough, attentive, and a great listener, Ella ensures every client feels heard and leaves with results they love. Katie has watched her flourish into a highly skilled Brow & Lash Artist and a vital part of the team. Her calm, level-headed nature makes her a joy to be around—and when she’s not perfecting brows, she’s either laughing with the team or doting on her beloved dog (her two great loves).
Clients adore Ella not only for her flawless results but also for her warm, approachable personality. She has a natural gift for making people feel comfortable in her chair, often becoming a trusted friend as much as their brow and lash artist. Whether it’s sharing a laugh or lending a listening ear, Ella creates an experience that goes beyond beauty.
Signature Services: Brow Tints & Waxing, Brow Lamination, Lash Lifting & Tinting.
MEET HEIDI
CLINIC MANAGER
Heidi is the friendly face that greets every client at Highlands Cosmetics and the steady hand that keeps the business running smoothly behind the scenes. As Clinic Manager, she ensures everything flows seamlessly so both clients and therapists enjoy the best possible experience.
Dedicated and proactive, Heidi prides herself on continually educating herself about all of the services and products offered at the clinic. This knowledge allows her to provide genuine support to both clients and the team, making her an essential part of Highlands Cosmetics.
Known for her approachable nature and unwavering reliability, Heidi is the backbone of the clinic—always ready to lend a helping hand, answer questions, and cheer on her team. Clients and staff alike value the warmth and organisation she brings to the space each day.
MEET ELLA K
BROW & LASH ARTIST
Ella has a natural gift for shaping and sculpting brows, making her feel truly “born to do brows.” With an eye for detail and a steady hand, she creates beautiful, flattering results that enhance each client’s unique features.
Although naturally a little shy, once Ella warms up her friendly and approachable nature shines through, quickly putting clients at ease. She is already showing incredible talent and is set to become the next star Brow Artist at Highlands Cosmetics, working alongside fellow Brow & Lash Artist, Ella Quinlan.
Clients love her gentle, thoughtful approach and the care she puts into every treatment. Ella is dedicated to continually growing her skills and is well on her way to becoming one of the most sought-after brow specialists in the region.
Signature Services: Brow Shaping & Sculpting, Brow Tints & Waxing, Brow Lamination, Lash Lifting & Tinting.
