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FAQs
SHIPPING POLICY
COST OF SHIPPING
We have a flat rate shipping of $14.95 for all products. Free express shipping for all orders over $299.
HANDLING TIME
If all stock is available, same day dispatch if ordered before 12pm. Otherwise, next day dispatch for all orders. General shipping of orders are within 1-2 business days. We strive to process and dispatch your orders/products at the earliest possible time.
TIME FOR SHIPPING
Delivery time depends on the product ordered and the location of delivery.
WRONG OR INCOMPLETE ADDRESS
You shall ensure that all information that us submitted by you to us on the platform is true, complete, accurate and sufficient to identify the actual place of delivery.
If you have entered the wrong shipping information or contact details, it might cause a delay or missed delivery. You will not be eligible for reshipment or a refund on such transactions.
CONTACT US
For any feedback, concern or query – Please contact us directly.
RETURN POLICY
We do not offer refunds for change of mind. If your product is faulty, please contact us.